Replies within 24 hours

Benefits:

Bonus based on performance
Competitive salary
Free uniforms

About the Role:

Elite Service Solutions is looking for a driven and experienced Field Operations Manager to lead our commercial cleaning and janitorial teams across the Pinellas County, FL area. This is a hands-on leadership role where you'll oversee daily field operations, ensure top-tier service quality, and build a motivated workforce. If you thrive in a fast-paced environment and take pride in operational excellence, we want to hear from you!

Responsibilities:

Supervise and coordinate janitorial and commercial cleaning crews across multiple client sites
Conduct routine site inspections and quality control audits to ensure service standards are met
Recruit, train, and develop field staff including janitors, cleaners, and team leads
Manage employee scheduling, shift coverage, and labor deployment for optimal efficiency
Serve as the primary point of contact for client accounts, addressing concerns and maintaining strong relationships
Monitor supply inventory, equipment maintenance, and janitorial product usage
Ensure compliance with OSHA safety standards, cleaning protocols, and company policies
Report on operational KPIs, staffing issues, and client feedback to senior management

Requirements:

3+ years of experience in janitorial, commercial cleaning, or facilities management operations
Proven supervisory or management experience leading field-based teams
Strong knowledge of commercial cleaning standards, equipment, and chemical safety (MSDS/SDS)
Excellent communication and client relationship management skills
Ability to manage multiple job sites and prioritize tasks in a dynamic environment
Valid driver's license and reliable transportation for daily site visits
Proficiency with scheduling software, mobile apps, or workforce management tools is a plus
Establish clear performance expectations and hold personnel accountable.
Conduct employee performance evaluations and address performance concerns promptly.
Provide ongoing training, coaching, and corrective action when necessary.
Ensure employees and subcontractors follow company policies, safety procedures, and quality standards.
Maintain accurate employee schedules, attendance records, and operational documentation.
Communicate employee-related matters, including new hires, terminations, attendance issues, and disciplinary concerns, to management and HR promptly.
Serve as a primary point of contact for assigned clients regarding daily service operations.
Build and maintain professional relationships with clients, property managers, and facility representatives.
Respond promptly to client complaints, concerns, and service requests.
Investigate service deficiencies, implement corrective actions, and follow up to ensure resolution.
Conduct routine quality-control inspections and document findings.
Participate in client walkthroughs, site orientations, and operational meetings.
Proactively identify opportunities to improve service quality and client satisfaction.

About Us:

Elite Service Solutions is a trusted provider of commercial cleaning and janitorial services serving businesses throughout the Pinellas Park and greater Tampa Bay area. Our clients rely on us for consistent, high-quality results and our team members stay because we invest in their growth, reward hard work, and foster a culture built on respect and reliability. Join a company where your leadership makes a real difference every single day.

Compensation: $50,000.00 - $55,000.00 per year

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Text me updates about my application

Yes No

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Can you work evenings?*

Can you pass a background check?*

Can you work weekends?*

Are you willing and able to commute to our office?*

Do you hold a valid driver’s license?*

Do you have a smart phone with internet access?*

Can you commit to a 40 hour work week, with rotating shifts Monday thru Sunday?*

Do you have any friends or relatives that work at our company?*

Are you legally authorized to work in the US?*

Are you willing to travel as needed for this position?*

Are you willing to work weekend shifts?*

Are you available to work evening shifts during the week (Monday-Friday)?*

Are you willing to to provide us with 3 professional references?*

When can you be available to start a new opportunity?*

Do you have reliable transportation to and from work?*

What makes you a good candidate for this position?*

What makes you unique?*

What assets do you think you bring to this company?*

Would you describe yourself detail oriented or a big picture thinker? Please give an example why.*

What job responsibilities and duties do you excel at?*

What are the key motivators in your professional life that motivates you to perform at your best?*

Give an example of a time when you were able to take an unsatisfied customer and turn him into a satisfied one.*

How many years of Customer Service experience do you have?*

How would you define customer satisfaction?*

What is your experience level with Excel?*

Are you a bilingual Spanish speaker?*

Are you comfortable with computers, email, using the internet, and learning new computer programs?*

What languages do you speak?*

How proficient are you with using Microsoft Suite?*

Do you have reliable transportation and automobile insurance?*

Referral code from a current employeeIf no code provided, add their name instead.

Elite Service Solutions

Account Manager - Commercial Cleaning & Janitorial Services

Or apply here.